Tip – Vet Your Creative Ideas

I want to address what I see as a major problem for Agencies (we’ll talking both traditional and pure digital groups). Agencies are coming up with some compelling digital creative ideas/strategies/initiatives for their Clients to sign aboard and green light.
There is one big problem. Creatives are not vetting with their tech teams or vendors soon enough.
This is a big problem.
But let me back up a bit, give some context from where I sit and what is going on in the industry.
A bit about me, I run Plus Factory, one of the leading pure digital production vendors in the country. We work mostly with agencies to execute and launch their digital initiatives, would it be online display banners to complex multi-lingual CMS websites. We basically can take on projects from a few thousand to hundreds of thousands of dollars. We work with large agencies, mid-size agencies and small boutique shops. So we get a handle on what is going on in the digital marketing landscape just by nature of hearing what our clients (agencies) are asked by their clients (Marketers/Brands).
The industry is a new burst of growth and innovation. While we went thru the phases of Web 1.0 and Web 2.0, we are now in a new phase of instantly shared content, ubiqutious content generation by the masses, and a real fragmentation of media channels to advertise on (ie web, mobile, social network, twitter, OOH, mobile computers, etc.). We are at a age where Marketers are trying to find the winning formula of media placement and communication with their ever shifting customer base. With that Agencies are presured to come with new, compelling digital programs that will leverage the next great channel – say in this case Facebook.
So thats where we sit currently, in this eco-system. So what I happen to see is the following scenario:
Agency Creatives huddle together. Creatives think of a brillant strategy and idea. Creatives make comps, storyboards, wireframes. Creatives show their partners within the agency. Creatives are now ready to present to the Client. Sometimes they go ahead and show the Clients. Clients love it. Clients sign off on the program.
So the Creatives get to build their creative idea/campaign. They’re all excited. But now comes the hard part – they got build and deliver on this creative idea. So the next question comes up “Who is going to build this?”
Now they finally talk to their internal tech partners. Or better yet they look at their specialist vendors (like us) and ask what it would cost to build this “blank blank facebook blank twitter blank web program etc. etc.” And it needs to launch at this date (which is always tight and coming right up). “Well guess what” the internal tech guys or vendor says, “we can’t do this and that, but we can do this. Launch on this date? Hmmmm, how about a month afterwards?”
I see this way too often. I even talk to internal tech developers – people on staff – who say they don’t get to sign off on creative ideas until its too far down the pipe. When agencies call on us, the vendor, to bid on a project – sometimes we jump in, eager to get on a juicy program and sometimes we just have to be realistic and tell the Client “sorry but we can’t deliver this on your time-table”.
So why is this a bad thing? Well for a couple of reasons. Obviously it brings alot of pressure upon the Agency to deliver the creative ideas they sell in. And agencies already have hard time with promised deliveries. Thats why the outsource vendor market is so large, cause the Agency model today can’t carry staff that can handle all the fragmented technologies and builds that is needed in Creative/strategic plans. How many agencies will have front and back-end developers that can do online rich media banners, websites, complex website builds, Flash dev, Facebook apps, Facebook pages, mobiles sites, mobile apps, etc. Only a handful. The reality is that most agencies has to outsource out to specialists or bring in freelance talent.
The other reason is that it leaves the collaboration out of the technologists and specialists. Digital was always different from traditional creative team structure because it wasn’t just a Art Director and Copywriter coming up with a campaign (with help from a producer or trafficker). No you need to have your tech guys on board. Agencies seem to be shifting back to that model onto digital, which is a bad precedent and path. Some of the best programs, projects, and campaigns were launched when you had a great relationship between the groups.
So my suggestion? Bring in the builders and vet the ideas. Do it early in the process and be prepared to collaborate. Being the creative thinker is great, and obviously thinking up ideas are always fun, but ideas/concepts are only one part of the story – execution and delivery is the other. And you can’t get it successfully done with getting the ideas vetted for reality.
We offer free consultation on project scoping to our clients. I always offer this service to our Clients, even if they can’t promise the work. We are always open to give scope for any project, in terms of reality, cost, and timing. Other vendors would be as happy to do so as well I bet. So, what are you guys waiting for. Think of some great creative ideas and get them vetted…….early and often.

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